Support

Help & Support

Answers to common questions, or reach a human — we usually reply within a few hours on working days.

  • Connecting an inbox

    Gmail, Outlook, Google Drive and OneDrive setup and permissions.

  • Reviewing documents

    Confidence scores, corrections and the auto-file threshold.

  • Reports & delivery

    Schedules, recipients and delivery destinations.

General support

Questions about your account, billing, or getting started.

Email support
Sales & enquiries

Interested in Doxus for your team, or have a general question?

Get in touch
Security issues

Found a potential vulnerability? Contact us directly — please do not post publicly.

Report a vulnerability
Privacy & data rights

Data subject access requests, erasure requests, and GDPR enquiries.

Submit a request

More resources